Privacy Policy

1. Information We Collect

We collect personal data that you actively provide or that is generated through your use of our products and services.

• Direct Information: Name, email address, phone number, nickname, profile photo, and region when you register or request a test drive.
• Usage & Device Data: IP address (processed for location), browser type, operating system, and device identifiers.
• Vehicle Data: For owners, we process technical data including the VIN and usage patterns for safety and compliance.
• Payment Information: We collect payment details or share necessary data with third-party providers (e.g., WeChat, Alipay).

2. How We Use Information

We follow principles of legality and necessity to use your data for:

• Service Delivery: Account management, car purchase services, and real-name authentication.
• Communications: Responding to inquiries and sending marketing materials (with your consent).
• Security: Securing your account, preventing fraud, and recording key operations.
• Compliance: Meeting legal, administrative, and judicial requirements.

3. Information Sharing

We do not sell your personal information. We only share data with affiliates and partners to provide requested services, for legal reasons, or for contract performance.

4. Cookies and Tracking

We use cookies to remember preferences, facilitate operations, and detect security risks. We also use analytics tools (like Google Analytics with IP anonymization). You can manage cookies via your browser settings.

5. Data Security and Storage

Security Measures: We use industry-standard encryption and access control to protect your data.
Data Location: Data provided through global channels may be stored on servers located within China under strict security protocols.

6. Your Rights

You have the right to access and rectify your data via the Fouani App, request deletion if processing violates laws, or withdraw consent for marketing at any time.